In the realm of Lean Six Sigma, identifying customer needs is paramount. To achieve this, a powerful tool emerges: the Critical to Quality (CTQ) Tree. This structured representation breaks down complex processes into smaller, controllable elements. The CTQ Tree highlights those characteristics that are absolutely critical to customer satisfaction,

Embark on a transformative journey to optimize your business processes with the power of Lean Six Sigma. Our comprehensive resource hub provides you with the resources and guidance needed to master this proven methodology. Explore our collection of articles, case studies, and training materials designed to empower you throughout stage of your Lean